third thursday webinar

Thursday, July 16, from 11 am to Noon EST.

Presenter: Stan Johnson, Chief of Quality, VA Clinical Research Pharmacy Coordinating Center

Topic: What is Intelligent Risk and How Do We Manage It?

Intelligent risk may be one of the most misunderstood concepts in the Baldrige Framework, perhaps second only to knowledge management. Questions about intelligent risk are pervasive and woven throughout the Framework, and not only within the Category questions! This session we will explore the function and processes for intelligent risk-taking, and why such a practice is important to achieve performance excellence or aspire to world-class status as an organization. 

Program Flyer PDF

Complimentary Registration